Privacy policy

Souls Loud, we respect your privacy and are committed to protecting the personal information you share with us while using our website and shopping from our store.

When you place an order, create an account, subscribe to our emails, contact customer support, or interact with our website, we may collect information such as your name, email address, phone number, billing and shipping address, payment information, order details, and browsing activity.

We use this information to process and deliver orders, provide customer service, communicate important updates, improve our website and shopping experience, prevent fraudulent activity, and send marketing communications when you have chosen to receive them.

Payment information is processed securely through trusted payment providers. We do not directly store complete credit or debit card details on our servers.

We may share necessary information with trusted service providers, including payment processors, shipping carriers, website platforms, analytics providers, and other partners that help us operate our store. These parties are only provided with the information needed to perform their services.

We do not sell or rent your personal information to third parties.

You may unsubscribe from promotional emails at any time using the unsubscribe option included in our messages. Where permitted by applicable law, you may also request access to, correction of, or deletion of your personal information.

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or legal requirements.

For any privacy-related questions or requests, please contact us at soulsloudca@outlook.com.